Air Canada will cut up to 2,000 jobs, or 7% of its work force, and said Tuesday it is slashing capacity like other major carriers beset by record fuel prices
Deteriorating airline customer service has helped drive flier satisfaction to its lowest level in three years, according to a study released Tuesday, and for many it has become an even bigger concern than higher airfares and additional fees.
He buys his airline ticket on United, but his flights are on US Airways and Air Canada. Or are they? When Michael Watanabe checks his reservation, he finds that half of his itinerary is missing without a trace. And United is telling him not to worry about it. But he's worried. What should he do?
British Columbia's lake country is producing Pinot Noirs and Rieslings well worth tasting. Here, a Travel + Leisure wine expert's primer on the best way to explore the region -- and which bottles to take home with you.
The peso isn't the only undervalued Mexican currency. Mexicana Airlines' Frecuenta mileage program can help you travel the world in business or first class for a fraction of the normal price.
Air Canada will cut up to 2,000 jobs, or 7% of its work force, and said Tuesday it is slashing capacity like other major carriers beset by record fuel prices
Deteriorating airline customer service has helped drive flier satisfaction to its lowest level in three years, according to a study released Tuesday, and for many it has become an even bigger concern than higher airfares and additional fees.
He buys his airline ticket on United, but his flights are on US Airways and Air Canada. Or are they? When Michael Watanabe checks his reservation, he finds that half of his itinerary is missing without a trace. And United is telling him not to worry about it. But he's worried. What should he do?
British Columbia's lake country is producing Pinot Noirs and Rieslings well worth tasting. Here, a Travel + Leisure wine expert's primer on the best way to explore the region -- and which bottles to take home with you.
The peso isn't the only undervalued Mexican currency. Mexicana Airlines' Frecuenta mileage program can help you travel the world in business or first class for a fraction of the normal price.
A U.S. bankruptcy court judge approved a deal for a new contract between Delta Air Lines Inc. and its pilots, who had ratified the new contract earlier Wednesday.
The defense's core argument in the Enron trial--that senior executives were ignorant of their company's troubles--sounds depressingly familiar. Specifically, it reminds me of how so many chief exec...
A guy driving a forklift spears a bale of straw the size of a stack of mattresses. Then he stuffs it into a whirring shredder that reduces the 1,000-pound rectangle of dry oat stems to a fluffy, fi...
Airline passengers used to be able strap into their seats safe with the knowledge that an in-flight meal, a comfortable pillow, and at the very least, a quick drink were on the way.
In-flight comfort is expected to take a leap forward in 2006, with more carriers introducing fully reclining seats and manufacturers putting the finishing touches on what is being hailed as the future of airline beds.
Robert Milton had barely heard of Mauricio Botelho when a small box arrived on his desk in April 2001. The return address read São José dos Campos, Brazil. Milton, then CEO of Air Canada, slit open the box and pulled out a hand-sized DVD player. He flipped it open, turned it on, and felt the disk start to spin. Up on the screen popped the face of a man wearing gold-framed glasses and an impish smile. "Hello, Robert," the man said. It was Botelho, the CEO of Brazilian airplane manufacturer Embraer, saying he'd like Air Canada to buy a few of his new planes. At that moment, the virtual Botelho said, a truck was making the rounds in North America, carrying a mockup of the interior for a family of planes that could seat 70 to 118 passengers, with no middle seats. "Mr. Milton," Botelho said, "we'd love it if you'd just take a look." Milton thought this was a little nuts. Air Canada's headquarters in Montreal are next door to the headquarters of Bombardier, Embraer's arch foe in the regional-jet market. How cou
Offers of aid and assistance from countries around the world in the aftermath of Hurricane Katrina continued to pour in Tuesday to the U.S. State Department.
Stocks rallied Monday, recovering from Friday's selloff, powered by a merger in energy, an upbeat read on housing and an upgrade of tech stock favorite Apple Computer.
Struggling to shore up its finances and cut costs, Delta Air Lines announced plans to raise as much as $500 million through a securities offering, while detailing plans to cut maintenance costs.
Plenty of traditional-airline execs talk about emulating discount carriers like Southwest and JetBlue, but only one has transformed his company into a true low-cost operation: Air Canada chairman R...
Many business travelers now book air tickets and car hire on the Internet, print out their own boarding passes or use check-in kiosks at airports and hotels.
Have you tried to get a free airline ticket lately? You may have gotten nothing but turbulence from your customer service rep. Beleaguered airlines, citing financial woes, have instituted program c...
If the U.S. can approve a virtual merger of Northwest Airlines and KLM Royal Dutch Airlines, what's holding up similar deals that would link Continental with Air Canada and an investor group, or US...
THE WORLD'S airlines have been buffeted by inclement economic weather for more than two years. Now they seem to be flying into a monsoon. The deregulation that caused such havoc for U.S. carriers i...
April's Travel Wise column inaccurately reported the Canadian toll-free telephone number for the Canadian Airlines and Royal Trust MasterCard program. The correct number is 800-668-1990 and can be ...
You're no doubt familiar with frequent-flier plans. YNow get ready for a new twist: frequent-buyer programs that reward you with everything from free travel to -- get this -- annuities if you buy s...
Eight years ago, Diners Club came up with a bright idea called the Club Rewards Program: card users would be awarded points for every dollar they charged and then be allowed to redeem those points ...
LAST YEAR was the worst ever for the world's airline industry, which lost some $2.7 billion. But the record may not stand for long: Officials of the International Air Transport Association predict ...
Like some antic used-car dealer's lot, the U.S. rental car industry these days is touting bargains galore. Want a Lincoln Town Car for about $40, just three-fifths the standard rate for plain gray ...
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