It's happened to most of us. We suddenly wake up and find ourselves disoriented, wondering where we are, and possibly mistaking a light in the distance for something completely different. Usually it's no big deal -- you shake it off, wake up and move on.
The man who disguised himself as an elderly passenger on an Air Canada flight is an "ordinary citizen" from China who probably used a smuggling ring to obtain false documents and arrange the plan, his lawyer said Monday.
Whether you call the practice à la carte pricing or nickel-and-diming passengers, the fees most airlines now charge for everything from food and drinks to checked bags aren't going away. With far fewer people flying because of the economy -- especially business travelers -- many carriers are counting on this revenue more than ever.
He buys his airline ticket on United, but his flights are on US Airways and Air Canada. Or are they? When Michael Watanabe checks his reservation, he finds that half of his itinerary is missing without a trace. And United is telling him not to worry about it. But he's worried. What should he do?
In-flight comfort is expected to take a leap forward in 2006, with more carriers introducing fully reclining seats and manufacturers putting the finishing touches on what is being hailed as the future of airline beds.
Robert Milton had barely heard of Mauricio Botelho when a small box arrived on his desk in April 2001. The return address read São José dos Campos, Brazil. Milton, then CEO of Air Canada, slit open the box and pulled out a hand-sized DVD player. He flipped it open, turned it on, and felt the disk start to spin. Up on the screen popped the face of a man wearing gold-framed glasses and an impish smile. "Hello, Robert," the man said. It was Botelho, the CEO of Brazilian airplane manufacturer Embraer, saying he'd like Air Canada to buy a few of his new planes. At that moment, the virtual Botelho said, a truck was making the rounds in North America, carrying a mockup of the interior for a family of planes that could seat 70 to 118 passengers, with no middle seats. "Mr. Milton," Botelho said, "we'd love it if you'd just take a look." Milton thought this was a little nuts. Air Canada's headquarters in Montreal are next door to the headquarters of Bombardier, Embraer's arch foe in the regional-jet market. How cou