The old adage - Nothing in life is free - is the new reality for frequent fliers.
An American Airlines Boeing 757 made an emergency landing at Los Angeles International Airport an hour after taking off because the crew smelled smoke in the cockpit, a fire department official said.
The grip U.S. airlines have on travelers' wallets is about to get tighter as carriers go ahead with plans to trim their domestic schedules due to the high cost of fuel
American Airlines expanded the availability of in-flight Internet access Wednesday, launching airborne e-mail, Web and other online services on some of its longer, nonstop flights
Federal regulators announced Thursday they will seek fines totaling $7.1 million against American Airlines over maintenance issues and problems with its drug- and alcohol-testing programs.
The first passenger plane equipped with a system to repel shoulder-fired missiles successfully completed its flight, a British defense and aerospace company announced Wednesday.
Hundreds of grounded planes. Thousands of lost jobs. Nearly two dozen price hikes. Record oil prices have battered the airline industry, and Wednesday the airlines called on Congress to act.
American Airlines said on Thursday that it plans to cut nearly 7,000 full-time employees, or 8% of its total staff, by the end of 2008.
As oil prices continue to break records, the nation's six leading airlines have announced capacity cuts for 2008, trimming flights in major hubs and cutting off service to dozens of discount destinations.
How do you charge consumers for something they are accustomed to getting free? That's the marketing dilemma American, United, and US Airways have been dealing with since they recently instituted a $15 fee for a passenger's first checked bag. Sadly, the way the airlines have pitched this revenue grab in the face of crushing fuel costs is a textbook case of how not to spin a surcharge.
The old adage - Nothing in life is free - is the new reality for frequent fliers.
An American Airlines Boeing 757 made an emergency landing at Los Angeles International Airport an hour after taking off because the crew smelled smoke in the cockpit, a fire department official said.
The grip U.S. airlines have on travelers' wallets is about to get tighter as carriers go ahead with plans to trim their domestic schedules due to the high cost of fuel
American Airlines expanded the availability of in-flight Internet access Wednesday, launching airborne e-mail, Web and other online services on some of its longer, nonstop flights
Federal regulators announced Thursday they will seek fines totaling $7.1 million against American Airlines over maintenance issues and problems with its drug- and alcohol-testing programs.
The first passenger plane equipped with a system to repel shoulder-fired missiles successfully completed its flight, a British defense and aerospace company announced Wednesday.
Hundreds of grounded planes. Thousands of lost jobs. Nearly two dozen price hikes. Record oil prices have battered the airline industry, and Wednesday the airlines called on Congress to act.
American Airlines said on Thursday that it plans to cut nearly 7,000 full-time employees, or 8% of its total staff, by the end of 2008.
As oil prices continue to break records, the nation's six leading airlines have announced capacity cuts for 2008, trimming flights in major hubs and cutting off service to dozens of discount destinations.
How do you charge consumers for something they are accustomed to getting free? That's the marketing dilemma American, United, and US Airways have been dealing with since they recently instituted a $15 fee for a passenger's first checked bag. Sadly, the way the airlines have pitched this revenue grab in the face of crushing fuel costs is a textbook case of how not to spin a surcharge.
American's fee on checked luggage is a calculated gamble that consumers would rather shell out at the airport than pay higher ticket prices
I hate all these newfangled airline surcharges as much as the next guy or gal.
An American Airlines plane flew from Dallas, Texas, to Paris, France, even though a "large panel" fell off the underside as the flight took off, the airline said in a memo to pilots.
Two of the three biggest U.S. carriers said Thursday they have again raised ticket prices, this time by $20 roundtrip, to recoup rapidly rising fuel costs
Pilots for American Airlines who had been denied vacation and sick leave benefits for short-term military reserve duty will receive back pay in a settlement between the airline and Justice Department lawyers seeking to protect military employment rights.
The chaos facing air travelers on American Airlines is almost over.
American Airlines canceled more than 2,500 flights in the past three days because of inspections. Over the past three weeks, U.S. carriers overall have shut down about 3,700 flights, leaving travelers stranded and struggling to find ways to get home.
The chief executive of American Airlines, which has grounded almost 2,500 flights over the past three days, accepted "full responsibility" Thursday for failing to meet government inspection standards.
Attention airline passengers: Fasten your seatbelts. The spring flying season is experiencing turbulence - and may continue to be bumpy for awhile.
American Airlines said it would cancel nearly 500 flights Tuesday as it again performs detailed inspections of a key aircraft model.
Regulators have largely ignored a series of dangerous incidents in which cockpit windshields in commercial airliners shattered in midflight, sometimes forcing emergency landings, according to an American Airlines pilots' group.
Delta Air Lines and American Airlines announced Thursday the cancellations of hundreds of flights so the companies can conduct inspections on bundles of wires in some of their jets.
American Airlines said it canceled hundreds of flights amounting to more than 10% of its schedule for Wednesday as it performs more detailed inspections of a key aircraft model.
The death of a passenger last week aboard an American Airlines flight underscores the importance of taking precautions before flying, a travel health industry representative said Monday.
Airline food. The very mention of those two words is enough to provoke a strong -- and usually negative -- reaction from any passenger.
In first-ever tests for commercial airplanes carrying passengers, as many as three American Airlines jets will be equipped with a shoulder-fired missile defense system.
Dr. Abby Huang and her family were boarding a flight in Philadelphia when she got the call nobody wants to get, especially when they're heading off on vacation.
Five families who lost relatives in the 2001 terrorist attacks have settled their negligence lawsuit against American Airlines, Boeing Co. and a passenger screening company
Frequent and lengthy flight delays are increasing and worsening, putting 2007 on track to break records set in 2000, according to a Department of Transportation inspector general report.
You paid a fee to purchase the ticket, you may have even chalked up the extra charge for an exit-row seat, and you're prepared to spend $5 for a cocktail on board - but when plans change and you need to modify your flights accordingly, that's when you really get hit.
The travel industry is sinking billions of dollars into technology like online booking tools, check-in kiosks and phone systems that recognize your voice, promising it will make you next trip easier than ever.
American Airlines, the world's largest airline, said Friday it was seeking damages from Internet search leader Google Inc. for selling search words involving its name.
The Transportation Security Administration said that a passenger taken off an international flight in an emergency stop on Thursday, because of a crew member's suspicions, had done nothing wrong and had posed no security threat.
After another bad weekend, concerns mount over airport delays this summer. Will a Passenger Bill of Rights help?
The April edition of Business Traveller looked at the issue of travelers rights and whether we needed a bill of rights to protect us against airlines, hotels and other companies who can make our traveling life misery. We need rights and they need to be protected.
"Whether you're planning to spend Gay Ski Week in Whistler with your friends, or take your partner to Boston so you can hop over to Provincetown to enjoy Lesbian Week, we have terrific options for you..."
Most elite travelers would never dream of booking a prepackaged vacation. Maybe they should. By booking the hotel of your choice but reserving your flight and rental car through programs like Ameri...
Luxury and business class don't belong in the same sentence for most U.S. airlines. Sure, you'll get a bigger seat and better food than in coach, but don't look for those lie-flat seats found on ma...
Any serious business traveler covets "elite" frequent-flier status.
In 1981, American Airlines came up with a novel way to try and keep customers loyal.
In July, we take an in-depth look at air miles, an issue close to the heart of all business travelers.
Everyone has CEO fantasies. But mine aren't about running a multinational; they're about fabulous offices, sweeping views, luxe travel. So a test-ride on US Helicopter's new Manhattan-to-J.F.K. airport shuttle (launching March 13; $159 each way) is total wish fulfillment.
Everyone has CEO fantasies. But mine aren't about running a multinational; they're about fabulous offices, sweeping views, luxe travel. So a test-ride on US Helicopter's new Manhattan-to-J.F.K. air...
Jackie Cutlip, managing director of reservations for American Airlines, oversees the training of 4,000 agents.
You might imagine that soaring fuel costs, vicious fare wars, and the specter of bankruptcy would discourage a major airline from making any major architectural statements. Not American Airlines: T...
THERE ARE CERTAIN DISEASES OF the executive mind that presage collapse and total ruin. I have always been interested in these, as I watch for signs of them in myself. Stress, excessive privilege an...
An American Airlines flight from Fort Lauderdale to San Juan, Puerto Rico has been diverted after a passenger found a suspicious note written on a napkin behind her tray table, an FBI spokeswoman told CNN.
United Airlines, citing rising fuel costs, has joined a growing list of airlines that have hiked fares on domestic and international flights.
United Airlines added itself to a growing list of airlines instituting fare hikes on domestic and international flights Tuesday, citing concerns over the rising cost of fuel.
AS ANYONE WHO HAS PAID $5 for an airplane sandwich knows, if you fly coach these days, expect to get less for more. Up in first class, however, passengers are being lavished with more perks than ev...
Remember these common sense points when you're looking into doing some traveling.
At least 14 current and possibly former American Airlines employees at Miami International Airport have been charged with drug conspiracy in a suspected smuggling operation after a four-year investigation, U.S. government sources said.
The chief of American Airlines apologized for the actions of a proselytizing pilot, an airline spokesman said Saturday.
Four California nuns say they were among six passengers kept off an American Airlines flight in January after crew members complained of a sulfur smell in the cabin and ordered passengers off the plane.
An American Airlines pilot made some passengers fearful when he urged them to make wise use of their flight time by talking to Christians, passengers said Monday.
Senator Rick Santorum (R-Pennsylvania)
FREQUENT-FLIER RULES Flying for free is about to get more expensive. This month, American Airlines is raising the cost of a last-minute award ticket for domestic travel from 40,000 miles to 50,000....
American Airlines sure picked a strange time to start flying shuttles. In late September the company launched ten daily shuttle flights between Boston's Logan and New York City's LaGuardia airports...
TAX-BREAK EXPANSION. Starting this year, you can give up to $11,000 a year to a child or anyone else without triggering the gift tax. Married couples can give one person up to $22,000 a year. This ...
On the Veterans Day when he became an even more grizzled veteran of disaster management, American Airlines CEO Donald Carty stared incredulously at the television in his Fort Worth office. Smoke bi...
--CREDIT REWARDS. There's no shortage of cards that reward you with loyalty points, but in most cases you can redeem them only at certain retailers. With the new no-fee I-Card from Chase (www.credi...
Okay, so it's unlikely some dot-com startup is going to eat your lunch. And it turns out that the Internet was made for big companies after all. So what? None of this changes the fact that in virtu...
Turn the a/c back on. A warm summer earnings front has been steaming up tech stocks and helping the FORTUNE e-50 storm a full 5% during the past two-week cycle. Among the standouts: business-to-bus...
The ugly poly-blend curtain separating coach and first class is a fixture on airplanes. But ever wondered what purpose it really serves?
To understand why investors are wary of airline stocks, consider this: Since deregulation in 1978, the industry has never made money for more than three years in a row. So with the airlines poised ...
Q. I plan to retire in 12 years, when I'm 73. The problem is, for the past 17 years I've been educating seven kids, which means I haven't been able to save much money for my own future. And I still...
The next time you come up with a bright idea on the job, don't just hit the dimmer switch. That flicker in your brain may be worth good money. Just ask Lee Nelson, 46, of Tulsa (pictured below righ...
Sometime in the next few months, American Airlines and the union that represents its pilots will probably end their 32 months of bickering and agree to a contract. But no matter how things turn out...
After months of transcontinental bickering among American, British, and European trade officials, the proposed alliance between British Airways and American Airlines looks all but dead. In Washingt...
When President Clinton in late November asked AMR's American Airlines to sit down and work out a settlement with its striking flight attendants, their union's President Denise Hedges hailed ''a gre...
Layoffs have become part of the corporate American way lately. Kodak cut 10,000 employees this summer; US West, 9,000; and American Airlines, 5,000. Nearly 22% of large companies plan to downsize i...
April's Travel Wise column reported an incorrect toll-free telephone number for American Airlines and Citibank's Visa and MasterCard program. The correct number is 800-843-0777.
In which Kindly Dr. Keeping Up escalates an argument that has thus far consisted of one published item (March 11) that groaned extensively about the / overpayment of unionized airline pilots, with ...
We recently flew American Airlines to St. Martin, in the Caribbean, and happened to spend a certain amount of flight time reading about the pilots' plans to strike this carrier in the spring. As we...
While other airlines yielded to the urge to merge, Bob Crandall, chief executive of American Airlines and its parent AMR Corp., held fast to the strategy of growth from within (FORTUNE, September 2...
After a series of mishaps involving American Airlines, the Federal Aviation Administration -- under attack for inadequate efforts to improve air safety -- launched a full-scale investigation into t...
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