American Express wants to make your Twitter hashtags more valuable.
Banks denying small businesses loans keep demanding what they can't have - collateral - and the disconnect is forcing firms to look elsewhere.
American Express announced Monday that it is introducing a prepaid debit card, marking what could be the start of a shift away from conventional charge cards for many consumers.
Senior finance executives around the world, more optimistic about the economy, said they will ramp up hiring and corporate dealmaking over the next year, according to a survey released on Tuesday.
As the son and grandson of investing legends, both named Shelby Davis, Chris Davis is to the mutual fund born. He took a few detours -- at various times considering the priesthood and the CIA -- but years ago found his way into the family business. At 45, he's been chairman of Davis Advisors for 13 years and is committed to the tenets laid out by his forebears: He seeks bargain-priced shares of established companies (often financials) and holds them ... and holds them.
The big banks are logging record profits and doling out sky-high bonuses. But celebration doesn't come free this holiday season: Some Wall Streeters must pay to attend their own holiday parties.
The Justice Department filed a lawsuit against Visa, MasterCard and American Express on Monday for allegedly anti-competitive practices that prevent merchants from offering discounts and raise prices for consumers.
Stocks finished near session lows Monday following a midday sell-off, with the Dow and Nasdaq indexes posting their largest one-day losses in nearly a month, as investors remain cautious ahead of corporate earnings season and key employment data due later in the week.
Tracey Brown Osborne finds a mysterious charge on her American Express bill that turns out to be a repair bill for a rental car tire -- a tire she says she never damaged. When her charge card sides with her in the dispute, her car rental company threatens to take her to court. What should she do?
American Express will stop deducting monthly fees on gift cards that go unused after a push from complaining customers, the company announced Wednesday.
Virginia Pozo buys a first-class ticket to Peru on TACA. But it turns out the ticket is in economy class. When she tries to get a refund on the fare difference, her online agency offers her a $400 voucher. Is that enough? And is she entitled to more?
American Express said Monday it will cut 4,000 jobs, or 6% of its global workforce, as part of an $800 million restructuring plan.
Profits at American Express declined by more than half in the latest quarter, the company said Thursday, as spending by cardmembers slowed and credit troubles continued to mount.
American Express is feeling the consumer's pain. In the fourth quarter of 2008 the credit card giant's earnings fell 79% from the year before as consumers spent less, more customers failed to make payments, and charge-offs for unrecoverable debt increased.
In a strange turn of events, American Express is trying to run off some of the customers it went out of its way to attract earlier this decade.
One big credit card issuer is doing the unthinkable - trying to get rid of customers - as a way of protecting itself from risky customers who don't pay their credit card bill.
Kim Bouck is wary of the fine print on the "free" ticket offer by American Express. So she gets a few of the company's promises in writing. When the promises are broken, however, American Express backtracks -- and she's left ticketless. What now?
American Express Co. announced Tuesday that it had received preliminary approval for a $3.9 billion government bailout investment.
Delta Air Lines said Tuesday it will get an immediate $1 billion boost in liquidity as the result of the extension of a credit card agreement with American Express.
American Express reported a 24% decline in earnings for the third quarter Monday. But the results were better than expected, sending shares of the credit card giant significantly higher after hours.
The U.S. consumer is feeling pinched - and to listen to American Express, the pain is only going to get worse.
American Express CEO Kenneth Chenault said Wednesday he still expected the credit card company to deliver earnings growth of 4% to 6% this year, even amid rising credit losses.
Stocks tumbled Friday afternoon, continuing the miserable start to 2008, after a profit warning from American Express, Merrill Lynch's potential $15 billion writedown and gold and oil prices near record highs revived recession worries.
Stocks slumped Friday morning as investors eyed American Express's profit warning and talk that Merrill Lynch may have to writedown billions more from credit market woes.
Jennifer Holland prepays for a hotel room on Hotwire.com. But a severe storm threatens to wash out her vacation. Holland wants the travel site to give her a rain check, but it won't, insisting its rooms are nonrefundable. She checks in, but finds her room is unusable. What, if anything, does Hotwire owe her?
Lending standards will be tighter, credit-card deals skimpier and savings rates will remain in a holding pattern. These moves will help you nab the best borrowing and savings deals next year.
American Express had plenty of management-training programs in place before CEO Ken Chenault started making leadership development more intensive and disciplined over the past few years. It's a pattern more companies are following. Chenault sat down recently with Fortune's Geoff Colvin to talk about what he's doing, why, and what he has learned. Edited excerpts:
American Express Co. has agreed to sell its international banking business to a London bank for about $1.1 billion in order to focus on credit cards, the lender said Tuesday.
updated: Thu Sep 13 2007 22:30:00
Looking for a credit card
Shares of American Express Co. fell at the opening bell Friday after a Merrill Lynch analyst reportedly downgraded the credit card issuer.
American Express Co. agreed to pay $65 million for failing to detect drug-related money transactions laundered through a subsidiary over several years, U.S. authorities said Monday.
AKRON, Ohio (AP) -- No longer affiliated with Tiger Woods or the tournament he won five times, American Express signed an endorsement deal Friday with the PGA of America that showed how it has shifted its strategy in golf.
AKRON, Ohio (AP) -- No longer affiliated with Tiger Woods or the tournament he won five times, American Express signed an endorsement deal Friday with the PGA of America that showed how it has shifted its strategy in golf.
American Express Co., the fourth largest U.S. credit card company, said Monday that second quarter profit rose, helped by rising spending by international cardholders.
The "Black Card" is a status icon. Not only does it offer a range of exclusive privileges, but it looks cool when you pull it out of your wallet. And the titanium it's made out of makes a nice clinking sound when it taps on the counter at the register.
Bernard Horwath is quoted a room rate of $425 a night at a Mexican resort. But when he checks out, he's in for an unpleasant surprise: $276 in additional charges because of currency conversions from dollars to pesos. His agency, American Express Platinum Travel, tells him the extras are his responsibility. But are they?
You pay hundreds, sometimes thousands, of dollars on your mortgage every month. Just imagine how many rewards points that could earn on your plastic. Now, American Express is aiming to make that a reality for its cardholders.
American Express ranks no. 193 on FORTUNE's Global 500 this year, with $30.1 billion in revenues, up 3.3% from the previous year. The New York, New York-based company was ranked no. 174 on the 2005 list. Its 2005 profits were $3.7 billion, up 8.4% from a year earlier.
American Express will be eliminating double reward points on some merchandise starting in October, according to a recent announcement. And one expert we talked to said it's only a sign of what's to come in reward-card programs.
American Express is overhauling its cardholder rewards program, with changes likely to take hold as early as next month, according to a report published Tuesday.
When it comes to choosing a credit card that can earn you air miles, prepare for a confusing and complicated search -- there are 900 on the market.
The spend-to-save phenomenon is gaining more steam as EmigrantDirect becomes the latest bank to introduce a credit card that allows consumers to sock away a few extra dollars into a savings account with every purchase.
Stocks ended higher Monday but a mixed bag of earnings reports from American Express, Ford and Bank of America weighed on investor sentiment.
NEW YORK (CNNMoney.com) - Chase wants you to 'Blink' when buying a latte. MasterCard wants you to 'Tap and Go' your double cheeseburger. American Express will let you ExpressPay for just about anything.
It's a lesson most children learn from their parents: a penny saved is a penny earned. Now banks are shaking up that notion by telling consumers that a dollar spent could lead to a penny saved.
It's a time-honored investment tactic: Buy stable, boring utility stocks, collect fat dividend checks. But today high-dividend stocks are more varied--and more lucrative--than ever. Thanks to a cha...
American Express has taken measures to protect its cardholders from identity theft, but now the company is facing its own case of brand identity theft, according to a news report published Thursday.
Life's little emergencies can quickly turn your dream vacation into a nightmare. But there's no reason to panic.
■ Wal-Mart
Shoppers said customer service is better in cyberspace than in stores, according to survey results released Tuesday by a retail industry group.
YOU'D THINK THAT ONLY A WARREN Buffett would qualify to put $600 million on his American Express card. Yet, in effect, that's exactly what Delta Air Lines CEO Gerald Grinstein just did. Between AmE...
American Express has tapped comedian Ellen DeGeneres and actor Robert DeNiro to star in one of its largest advertising campaigns in recent years, said a newspaper report Friday.
A big stack of plastic can damage more than your wallet seams. More cards mean more temptations to overspend, more chances to have your identity stolen, more headaches if your wallet is lost and more chances to look like a credit risk to lenders.
The Nasdaq tumbled Monday, notching a new 2004 low, while the broader market was mixed, as strong earnings from American Express and others failed to compete with worries about corporate profits in the second half of the year.
With oil prices at a 13-year high above $40 a barrel, a number of airlines have already increased ticket prices.
If you're like most people, you'll charge about $1,275 on your credit card this holiday season. What if you could get 1% back in cash? Or how about those $200 monthly gas station bills? What if you...
As an American Express Small Business cardholder, you have been identified as one of America's leading entrepreneurs. In fact, you are one of a million select owners or partners of small to medium-...
Is American Express back? Plenty of investors certainly seem to believe it is. After a year ruined by $1 billion in junk bond losses and the lingering financial effects of Sept. 11 (which caused an...
Is American Express back? Plenty of investors seem to think so.
You'd think it was Argentina, the way so many managers have come and gone from Fidelity Select Technology lately. In the course of a month, the MONEY 100 fund went through three managers; over the ...
Financial companies complained bitterly about the privacy provisions of 1999's Gramm-Leach-Bliley Act, which require them to let customers opt out of having their financial information sold to most...
Even though credit-card issuers have virtually eliminated liability for unauthorized charges, consumers remain concerned about the safety of using their cards online. So more issuers are coming up ...
This is our first issue of 2001, and we thank you for all the positive feedback you've given us over the past year. You may notice that the magazine looks a bit different. In an effort to serve you...
Debit cards for teens are suddenly everywhere. Since August, Bank of America, Capital One, National City and U.S. Bank have started issuing the new Visa Buxx card (www.visabuxx.com), and this fall ...
These days small business is growing in leaps and bounds. Your accomplishments are responsible for huge technological innovation, job creation and our economy's surge. This issue marks our first an...
Responding to continued consumer concern over the security of online credit-card transactions, American Express has come up with an online payment method called Private Payments, which masks the pu...
Attention American Express Membership Rewards devotees: Brace yourselves for a 60% price hike. In July, AmEx raised the program's annual dues from $25 to $40 and began tacking on a $10 fee for each...
Since our November roundup of cashback credit cards, American Express has rolled out its own model. Our verdict? The new no-fee Cash Back Card from American Express (800-942-2639) is a top choice f...
I didn't buy a platinum card until three years after I left American Express, because I always thought it was dumb to pay big bucks for a status symbol that didn't have wheels. A heart attack chang...
Give credit where it's due: Collectors can create value in almost anything. And these days a growing number have set their sights on old credit cards, shelling out $500 to $700 for pieces of expire...
Traditional airline affinity cards grant mileage credits only on affiliated carriers. And as of 1995, you must charge more than $25,000 to earn a free flight. Happily, some credit-card issuers now ...
1994 INFORMATION TECHNOLOGY GUIDE
THOUGH BARELY out of its infancy, information technology is already one of the most effective ways ever devised to squander corporate assets. Year after year, the typical large business invests as ...
A new study by American Express highlights a segment of the U.S. economy with the potential for explosive growth -- companies employing between 100 and 1,000 people. Representing a mere 4% of all c...
Issuers of credit cards are fighting so hard to get into your wallet you'd think they were your kids. But at least cards offer material rewards in the form of ever more creative rebates (see above ...
When James D. Robinson III took the big fall after 16 years as the top card at American Express, he was a casualty of forces no CEO could survive. From American Express Tower in Manhattan emanated ...
Tour packages may be your low-priced ticket to an ever more sophisticated and shrinking world. The old image of regiments of retirees marching through a dozen European capitals in as many days has ...
Of all the corporate cruise ships that beached on the shoals of the 1990s, none is more glamorous than American Express. A paragon of service, marketing, and style, Amex nonetheless has taken on wa...
We asked our travel pros to name this season's top vacation values. Here are some of their favorites: NORTH AMERICA -- Off-season at ski resorts. For $62 a night per adult (kids under 12 stay free)...
For the past two years credit-card companies have been eagerly bidding for your business with a seemingly bottomless barrel of ''enhancements'' -- including such freebies as rental-car insurance an...
A stock's fate usually rests with its industry's prospects and the economy's fortunes. Sometimes, however, everything depends on key executives. ''Top managers who make the right moves in a crucial...
The solid virtues of traveler's checks, first introduced by American Express in 1891, remain surprisingly strong after 100 years of use: checks are relatively cheap, convenient to buy or cash, easi...
The hits just keep on coming. By which we mean: with the travel biz still reeling from this year's extremely tough sell, packages and promotions from airlines, hotels and resorts just get bigger an...
Reports of a credit-card rate war are greatly exaggerated. While major issuers such as AT&T and American Express are touting reduced finance charges, the average rate on credit cards actually inche...
The Cassandra of the Year Award goes to IDS Financial Services of Minneapolis, which in early 1990 foghorned a warning about insolvencies in its own life insurance industry. An IDS report concluded...
Q American Express recently offered me a Platinum Card. The letter said that ''membership is limited to 1% of all American Express Cardmembers.'' Is that true, and is the card, at $300 a year, a go...
Ever so useful, medical-assistance programs are the overlooked credit-card perk. In 1986, American Express set up Global Assist to help cardholders worldwide with everything from hospitalization to...
Despite the upheavals on Wall Street, the continuing saga of S&L failures, and widespread worry over economic slowdown, the FORTUNE Service 500 delivered its second-highest profits ever. As a group...
In the November Money Update column, you reported that American Express might knock $15 off the annual fee for a Gold Card. When I called, I was told that was not true. Do you stand by your article...
While the average bank gold card costs $39 a year (and American Express charges $75 for its version), the seven institutions listed at right all offer free gold cards. Before you apply, however, ma...
THE AMERICAN EXPRESS you think you know is a successful charge card company that has used a classic acquisition strategy to triple revenues since the early 1980s and earn an average return on share...
MANAGING/Cover Story 80 AMERICAN EXPRESS: SERVICE THAT SELLS American Express has waxed mightily by delivering exemplary service to cardholders. In the process the company has compiled revealing re...
Pssst -- wanna hear a secret? You may be able to talk the issuers of your Visa, MasterCard or store credit cards into waiving their annual fees or monthly finance charges. And if you own an America...
IN SHARP contrast to Donald Trump and Silvio Berlusconi are billionaires you probably have never heard of, men who work hard -- and successfully -- at being invisible. Take Donald W. Reynolds, who ...
Sending emergency funds to someone traveling in another country can hark back to the Pony Express. To help you decide how to send cash, we compare the two main players -- American Express and Weste...
Talk about perestroika! As Russians trudge ever deeper into capitalism's strange terrain, who should appear but Western management consultants to serve as their guides. The Soviet government is joi...
LIFE IS SWEET again for Sanford I. Weill. Three years after resigning the presidency of American Express, a job where he said he had the status of Deputy Dog, he is back in the big time. In late Au...
It sounds crazy. At a time when rising employee health care costs are terrifying CEOs, some of America's largest corporations are introducing a potentially staggering new health benefit: long-term-...
/ -- Your car's transmission expires on a business trip and your wallet is full of plastic, but the repair shop accepts only cash. Or your son at college needs $500 in a hurry to cover a check he w...
PICTURE in your mind's eye (because American Express wouldn't let us photograph it) a giant computer room with row upon row of big blue IBM machines. The room is a storage bank whose treasure is ac...
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