Procter & Gamble is recalling Vicks Sinex nasal spray in the United States, Britain and Germany after finding it contained bacteria, the company said.
It's getting to be that time of year again: The leaves change, the temperature drops, and we redecorate our living rooms, desks, cars, and backpacks with shiny new electronics.
In his latest astutely staged gesture as grand economic reformer, President Obama this week directed his Treasury Department to deliver to Congress a 153-page bill creating a new agency to protect unwitting consumers against devious lenders.
When President Obama takes the podium on Wednesday to talk about his proposals for avoiding the next financial crisis, he is expected to unveil one idea that speaks directly to consumers and their pocketbooks.
Meet Washington's new power brokers on the economy: Consumer advocates.
Car expert Tom Torbjornsen answers a letter from a auto owner:
Chrysler and General Motors announced this week that they would shrink their dealer base in the U.S.
The Federal Trade Commission is attempting to shut down three companies that the agency alleges have bombarded millions of consumers since 2007 with deceptive "robocalls" to sell them phony extensions to their original vehicle warranties.
Car expert Tom Torbjornsen answers a letter from a auto owner:
The main "ups" of buying a used car are the lower initial purchase price, as well as lower property taxes (where applicable) and insurance costs. The main "downs" of buying a used car are that it's a used car, not new -- so there's no new car warranty and you are more vulnerable to used car problems that could cost you money, as well as aggravation.
Procter & Gamble is recalling Vicks Sinex nasal spray in the United States, Britain and Germany after finding it contained bacteria, the company said.
It's getting to be that time of year again: The leaves change, the temperature drops, and we redecorate our living rooms, desks, cars, and backpacks with shiny new electronics.
In his latest astutely staged gesture as grand economic reformer, President Obama this week directed his Treasury Department to deliver to Congress a 153-page bill creating a new agency to protect unwitting consumers against devious lenders.
When President Obama takes the podium on Wednesday to talk about his proposals for avoiding the next financial crisis, he is expected to unveil one idea that speaks directly to consumers and their pocketbooks.
Meet Washington's new power brokers on the economy: Consumer advocates.
Car expert Tom Torbjornsen answers a letter from a auto owner:
Chrysler and General Motors announced this week that they would shrink their dealer base in the U.S.
The Federal Trade Commission is attempting to shut down three companies that the agency alleges have bombarded millions of consumers since 2007 with deceptive "robocalls" to sell them phony extensions to their original vehicle warranties.
Car expert Tom Torbjornsen answers a letter from a auto owner:
The main "ups" of buying a used car are the lower initial purchase price, as well as lower property taxes (where applicable) and insurance costs. The main "downs" of buying a used car are that it's a used car, not new -- so there's no new car warranty and you are more vulnerable to used car problems that could cost you money, as well as aggravation.
Q. I bought a plasma TV from Circuit City last year and paid for an extended warranty. Now that the company is going out of business, what happens to the warranty? - Brad Singleterry, Houston
Is it safe to buy a new car from General Motors or Chrysler right now? President Obama says it is and he is putting money up to guarantee it.
Congratulations. You've successfully negotiated the purchase price of your new or used car or truck. You've made a great deal.
If your steak is undercooked (or just plain mangy) you can always send it back -- or at least get a refund.
When she put her six-year-old Seattle, Washington, home on the market a few months ago, real estate broker Reba Haas knew darn well she needed an edge.
"Isn't it covered under my warranty?" This question is asked thousands of times a day in dealership service departments around the country.
Tobacco companies can be sued under state laws for deceptive advertising of "light cigarettes," the Supreme Court ruled in a closely divided ruling Monday.
General Motors has repeatedly said that "bankruptcy is not an option," largely because it's afraid no one will want to buy from a carmaker that might go under, leaving customers with a worthless warranty.
Okay, you've decided what model of car you want to buy. And you know, more or less, how much you want to spend -- or how much you can afford. You've kicked tires, talked to salesmen, taken a few shiny new numbers for a test-drive and you're ready to make the deal.
The Humane Society of the United States is partly responsible for the magnitude of the largest beef recall in the nation's history, Agriculture Secretary Ed Schafer said Thursday.
Federal officials are trying to track down the 143 million pounds of beef recalled Sunday, but they say that most of it has probably been eaten.
You can spend hours negotiating the price of a new car, but even after you shake hands, the wheeling and dealing is far from over.
Big Al, the used car dealer with that small lot down on the corner, may be your mother's cousin, but that doesn't mean you'll get the best used car deal in town from him. He sells all brands of cars, has no visible shop or mechanical staff, and he is the only one that stands behind the quality of his cars ... until the rear tires clear his driveway.
Here are some frequently asked automotive questions put to expert Tom Torbjornsen.
Toy industry executives met Thursday to hammer out tough new safety measures for toy makers, including a requirement that would make testing mandatory.
Buying a brand new car with a complete, free, factory warranty is one thing. Buying a certified used car from a dealership is usually a worry-free proposition, too. But buying a used car from someone you don't know is another thing entirely.
The CEO of Mattel Inc. insisted Tuesday that his company has "rigorous standards" and apologized as the company was forced to recall millions of toys for the second time in two weeks.
President Bush on Tuesday said he backed tougher product safety measures that would give mandatory recall authority to the Food and Drug Administration and increase penalties on companies that import unsafe products into the United States.
Dr. Walter Friedel had successfully completed plenty of do-it-yourself projects around his New Jersey home. So when he bought Stand 'n Seal tile grout sealer from Home Depot in October 2005, he never imagined it might make him sick.
Legislation that would overhaul the federal agency in charge of consumer product safety is making it way through Congress, according to published reports.
About 1 million baby seats sold at major U.S. retailers are being recalled after the Consumer Product Safety Commission received 28 reports of serious head injuries, including three skull fractures, after young children fell out of the seats when they were placed on tables.
Chrysler recently instituted a "lifetime" - yes, your lifetime - powertrain warranty for its Chrysler, Dodge and Jeep vehicles. If you're shopping for a car and comparing warranty coverage, "lifetime" sounds tough to beat.
More toys with lead-contaminated paint will be recalled in the coming weeks, a source with knowledge of the announcements said Wednesday.
The cherished dinner hour void of telemarketers could vanish next year for millions of people when phone numbers begin dropping off the national Do Not Call list
About one million Chinese-made, Simplicity brand cribs are being recalled after three infants died and seven were trapped when the drop side of cribs detached causing a dangerous gap, according to the Consumer Product Safety Commission.
The cherished dinner hour void of telemarketers could vanish next year for millions of people when phone numbers begin dropping off the national Do Not Call list.
A top Chinese official blames importers, exporters and illegal companies for problems with certain products sent from his country to the United States, and declined Thursday to directly express government regret for the incidents.
The U.S. Consumer Product Safety Commission announced Tuesday an agreement with Chinese officials aimed at stopping the use of lead paint on Chinese-made toys that are exported to the United States.
Mattel CEO Robert Eckert made another public apology Wednesday over unsafe toys that were made in China, and sought to convince a Senate panel that the company was determined to avoid more recalls in the future.
The Federal Trade Commission said Tuesday it warned more than 200 companies about "potentially deceptive" mortgage advertisements that give borrowers a false impression of the cost of home loans.
Mattel and its CEO will face questions from House and Senate panels in the coming weeks about procedures for alerting federal regulators about hazardous toys and the problems of recalls of products made in China, according to a published report.
The Consumer Product Safety Commission, in cooperation with Mattel, announced a recall of 844,000 toys that contain excessive levels of lead paint Tuesday night - the third such recall of Chinese-manufactured toys by Mattel this summer.
The Consumer Product Safety Commission is investigating whether Mattel "knowingly" withheld information regarding potential safety risks associated with its toys that were involved in a major recall last month, according to a published report Tuesday.
When it comes to consumer recalls, do we care more about our pets than our children?
New York Governor Eliot Spitzer vowed Friday to take legislative action on the recent federal recall of lead-contaminated and hazardous toys because it does not require retailers to take the products off store shelves.
Mattel announced another major recall of toys made in China, feeding international worries about the safety of products made in China. What can you do to keep your child safe?
Certain vinyl baby bibs sold at Toys "R" Us stores appear to be contaminated with lead, but this latest Chinese-made product to raise safety concerns is not being recalled.
Mattel Inc.'s Fisher-Price division is issuing a global recall of 1.5 million toys made in China because their paint may contain too much lead, marking the latest in a string of recalls that have fueled U.S.-China tensions over the safety of Chinese products.
The scar has faded over his left eye, but the fireworks injury that Tony Wittmann suffered when he was 17 taught him a lesson that he hasn't forgotten.
President Bush's choice to head the Consumer Product Safety Commission withdraws. It's a rare setback for the Administration's crusade to turn lobbyists into regulators
With many airlines adopting new baggage-weight restrictions, luggage manufacturers have shaved pounds off their suitcases. How does that affect durability?
According to last Friday's New York Times, Honda is aiming to be known as the safety company. Honda, says the Times,"is promoting safety as an essential part of its public image" and "wants to join Volvo as an automaker best known for safety."
Customer satisfaction among American consumers for a wide range of goods and services reached an all-time high at the end of 2006, according to a survey of consumers published Tuesday.
Of the more than 670,000 consumer fraud complaints made to the Federal Trade Commission in 2006, identity theft was the biggest category of reported cases, accounting for 36 percent of calls.
With all those cool cars at the Detroit Auto Show, it's tempting to start your search for a new set of wheels. But before you step foot in a dealership, you need to know how to avoid car financing traps.
The holidays may conjure images of sugarplums and fairies...and let's face it... toys for children of all ages. But it's not all fun and games.
Volkswagen has the best "certified pre-owned" car program of any non-luxury brand, according to a survey by IntelliChoice.com.
THIS MONTH: Detroit's new warranties
IBM and computer maker Lenovo announced Thursday a recall of 526,000 laptop batteries worldwide made by Sony Corp. because of a fire risk.
General Motors Corp., struggling to stem continued market-share losses and lift the perception of poor quality, on Wednesday announced a 100,000-mile, five-year powertrain warranty.
The Federal Trade Commission (FTC) said Thursday that the Austin Board of Realtors agreed to end a policy the FTC claims violates anti-trust laws and harms consumers by inflating costs.
Just like the mysterious "banker" on Deal or No Deal, sellers of all sorts dangle tempting offers before you. And like the contestants on the TV show, you're often left trying to make a decision wi...
Tiffany and Co. agreed to pay a $262,500 civil penalty to settle allegations that it failed to report a hazard with its infant teether rattles, the Consumer Product Safety Commission (CPSC) said Wednesday.
Wish you could sever the ties to your electric company? With alternate energy it may just be possible.
Government regulators are cracking down on companies that claim to remove negative information from consumer credit reports.
The Federal Trade Commission has levied the largest fine in its history against consumer data broker ChoicePoint Inc. for the company's failure to protect consumer privacy and violations of federal laws that resulted in 800 cases of identity theft.
Home heating costs are expected to be about 25 percent higher this year. What's even more chilling is that during the winter months, there is at least one death a day from alternative heating sources, according to the Consumer Product Safety Commission.
Every new year we make the same promise to shed some pounds. If you're not the gym type, Five Tips is going to tell you what you'll want to know before investing in exercise equipment.
What do dolls and ponies have in common with crossbows and energy beam blasters? They're all toys that have the potential to cause childhood injuries, or even death, according to an organization advocating toy safety.
A federal safety agency announced Wednesday the recall of approximately 1.5 million food processors due to risk of cuts or amputation of a finger tip.
NEW YORK (CNN/Money) - A federal safety agency announced Tuesday the recall of nearly 1 million bamboo Tiki torches and replacement canisters.
Custom Golf Clubs will cost you a mere $1.57. For an "injury lawyer," you'll need to shell out quite a bit more: $19. But a "pet monkey" can be yours for the fire-sale price of just 13 cents.
If you are shopping for a 2006 Chrysler, Dodge or Jeep model, you should be aware of a change -- the car will no longer come with a standard 7-year/70,000 mile powertrain warranty.
Nautilus Inc. agreed to pay a $950,000 penalty to settle allegations that the company failed to give reports on serious injuries and safety defects with nearly 800,000 Bowflex fitness machines, the Consumer Product Safety Commission announced Tuesday.
Not worth it
Small home appliance manufacturer Hamilton Beach/Proctor-Silex will pay $1.2 million for failing to report defects in three products, according to the Consumer Product Safety Commission.
Every year an estimated 25 million people, or one out of every 10 Americans, are the victims of consumer fraud. Their collective losses: some $40 billion from telemarketing scams alone. Widespread ...
It can be so infuriating when the dry-cleaner ruins another pair of your pants. And what about those annoying spam e-mails you get everyday? Or maybe your car has a major flaw, like the recent one Ford Explorers are being recalled for: an incinerating engine.
The Federal Trade Commission charged a group of individuals and companies Tuesday with spamming sexually explicit advertisements that are against the law.
"Certified pre-owned" sounds like a load of marketing hooey, doesn't it?
Just in time for the holidays, a consumer group announced its pick for the 10 worst toys of 2004 Wednesday, including the Pocket Rocket Miniature Motorcycle and the Megabuster Battle Weapon.
Sears Roebuck and Co. has agreed to pay a $500,000 civil penalty for failing to report a defect in certain riding lawn mowers, the Consumer Product Safety Commission said Friday.
Volkswagen's certified used car program was ranked best among non-luxury brands by IntelliChoice in rankings released Monday. Honda's was rated as second among non-luxury brands.
Dear Armchair Millionaire: I've had it with the high cost of gasoline and I'm getting rid of my gas-guzzler. For my next car, I'm debating about whether to go new or used. What's your view on that?
More than one in 10 Americans were the victims of fraud between May 2003 and May 2004, according to a government survey released Thursday, with fees paid for "guaranteed" loans or credit cards the most common scam.
The number of individuals falling victim to identity theft has soared while the Internet continues to prove a lucrative breeding ground for shady operators who are able to steal millions from unwitting victims.
My friend Susan believes that repair people are the most powerful folks on the planet. No one else, she argues, can tell you that they'll show up sometime between 8 a.m. and 1 p.m. and actually get...
In June 1996, New York Times columnist Bob Herbert wrote a pair of tough op-ed pieces accusing Nike Corp. of cruelly exploiting cheap Asian labor. He chided CEO Philip Knight, whose Nike stock was ...
Dear Carly (I'm not usually this informal, but everyone seems to call you by your first name): I do hope this column gets published while you're still CEO of Hewlett-Packard. Everyone seems very up...
You're not even out of the electronics store when the sales clerk begins pressing you to buy an extended warranty. The offer sounds good: For less than the average cost of a single trip to the repa...
Poor Hutch Johnson. A few years back his company, Cadet Manufacturing Co., was forced to recall 190,000 in-wall heaters that had allegedly caused dozens of fires, resulting in two deaths. Faulty te...
These days, you can pretty much throw a rock in any direction and hit a forecaster predicting that this year's online holiday shopping season will be the biggest one yet. Sure, the numbers are impr...
When their new-car warranties run out--usually after three years or 36,000 miles--most motorists steer clear of the dealer's service department. Instead, they take the majority of their business to...
You have your heart set on that one car. You love its svelte styling, pulse-pounding acceleration, great handling and...extra-long warranty? Well, maybe not the warranty. Still, some manufacturers ...
If you want to purchase some peace of mind to go with those aging appliances in the house you're buying, an increasing number of sellers will oblige. Last year, a quarter of the existing homes that...
Used car. The image isn't a pretty one. Slippery dealers in bad suits. Cream puffs that turn into lemons. The sense of helplessness that comes with not knowing how much you're being ripped off on w...
When you need a gallon of milk, a circular saw, a TV set, or even a new car, the plan of action is pretty straightforward: Find the appropriate store and buy it. Purchasing a computer is another ma...
Q. I like to dabble in low-priced small-company stocks when I have an extra $1,000 or so. I tried to buy shares when the Boston Beer Co. went public in November, but I was turned down. What do smal...
LIKE NANCY DONLEY, 41, YOU MAY THINK THAT TOUGH consumer-protection laws and vigilant regulatory agencies are watching out for you. "I thought that we were the No. 1 country in the world and everyt...
He (or she) is alpha and omega, the beginning and the end, a business's reason for being and the reason it continues to be. Providing for him is--or should be--the reason we go to work in the morni...
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