Those surprise overage charges on your wireless bill will soon be a thing of the past.
In an emergency, do you know how to best use your cell phone to stay safe, informed and in touch?
FCC Chairman Julius Genachowski announced a five-step plan on Wednesday to update the technology that powers the 911 emergency response system.
When you call customer service in the time ahead, chances should improve that you will reach someone in the United States, with a forecast of 100,000 new jobs at call centers to be created the next two years, according to the Federal Communications Commission.
When you call customer service in the time ahead, chances should improve that you will reach someone in the United States, with a forecast of 100,000 new jobs at call centers to be created the next two years, according to the Federal Communications Commission.
A hundred thousand jobs are forecast from the creation of "call centers" that would be based in the United States, according to a statement ahead of a planned announcement Thursday by the head of the Federal Communications Commission.
Financial analyst Clyde Anderson explains how to spot excessive fees the FCC says phone companies charge landline users.
Phone bills, especially cell phone bills, are notoriously complex and cryptic. This makes it easy to slip in new charges without consumers noticing -- including for services that the consumer never authorized.
CNN's American Morning speaks with Federal emergency management agency administrator about crisis alerts to your cell.
A new emergency alert system that sends notifications to cell phones in the event of a disaster or terrorist attack will be implemented in New York and Washington by the end of this year, officials said.
The Federal Communications Commission adopted an order on Thursday aimed at ensuring that your smartphone has access to the mobile Internet anywhere that it's available.
AT&T's wireless network will face major challenges "in the short term" unless the carrier is able to begin integrating T-Mobile USA's infrastructure, said AT&T Mobility CEO Ralph de la Vega.
A merger of AT&T and T-Mobile could transform the U.S. cellular phone landscape. CNN's Maggie Lake reports.
This week, FCC Commissioners voted 3-2 to approve controversial "net neutrality" rules -- the exact content of which it has been rolling out slowly throughout the week.
The Federal Communications Commission on Tuesday approved "high-level rules of the road" designed to ensure that internet providers grant everyone equal access to the Web.
The Obama administration on Wednesday outlined its plan for the future of an open -- or at least a kind-of-open -- internet.
The U.S. government is trying to bring the 911 emergency service "into the 21st century" by looking into allowing text, photo and video reports from mobile phones.
FCC chairman Julius Genachowski now finds himself caught between unfulfilled promises made to the tech community to keep the internet open, and a Republican Congress ready to portray any new rules on broadband ISPs as heavy-handed, economy-killing regulation.
Kerfye Pierre had recently returned from volunteering in the aftermath of January's Haiti earthquake when she got the most outrageous mobile phone bill of her life.
It's more powerful than your current home network -- able to leap through tall buildings from a single port.
As I read the criticism of Google and Verizon's supposed evil plan to demolish the Internet, and as I hear about "protests" of several dozen people at Google's headquarters, I scratch my head and wonder: am I missing something?
Between 14 million and 24 million Americans still lack access to broadband internet, and "immediate prospects for deployment to them are bleak," said the U.S. Federal Communications Commission on Tuesday.
Google said Wednesday that it will start testing a new broadband network that will deliver speeds of more than 100 times faster than traditional broadband.
Affordability is one of the main reasons why nearly one-third of Americans do not have broadband at home, a recent Federal Communications Commission survey found.
Federal Communications Commission Chairman Julius Genachowski outlined two new principles Monday that represent big steps toward net neutrality -- prompting a plethora of online reaction.
The chairman of the Federal Communications Commission outlined rules on Monday that would prohibit Internet providers from selectively blocking Web content and applications.
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