Megan Gallardo cancels her flight because of a death in the family, and her online agent suggests she may get a refund. But more than a year and countless letters and faxes later, there's no sign of her $303. What gives?
When he cancels his trip to Istanbul, Kevin O'Connell tries to get a refund for the taxes and fees on his flight. But his online travel agent, Priceline, is giving him the runaround. How does he get his money back?
It has been a piece of Berlin history for 80 years, a symbol of Nazi power but also of Germans' desire for freedom after World War II.
Five German tourists held hostage in Egypt for 10 days arrived back in Germany on Tuesday, the German government announced.
A Spanish airliner bound for the Canary Islands at the height of the vacation season crashed, burned and broke into pieces Wednesday while trying to take off from Madrid, killing 153 people on board, officials said
Lufthansa and a trade union reached a new pay deal Friday to end a strike that had grounded flights, the German-based airline said.
Lufthansa canceled more flights Thursday, including 28 long-haul flights, because of a strike by technical and catering staff now in its fourth day, the airline said.
Lufthansa canceled eight international flights and 70 domestic flights Wednesday, the company said, as a strike by technical and catering workers entered its third day.
A Lufthansa flight en route to New York diverted to Shannon Airport in Ireland after a 2-year-old girl died on the flight, Irish and airline officials said.
Find out what's affecting the life of the globe-trotting business traveler.
Megan Gallardo cancels her flight because of a death in the family, and her online agent suggests she may get a refund. But more than a year and countless letters and faxes later, there's no sign of her $303. What gives?
When he cancels his trip to Istanbul, Kevin O'Connell tries to get a refund for the taxes and fees on his flight. But his online travel agent, Priceline, is giving him the runaround. How does he get his money back?
It has been a piece of Berlin history for 80 years, a symbol of Nazi power but also of Germans' desire for freedom after World War II.
Five German tourists held hostage in Egypt for 10 days arrived back in Germany on Tuesday, the German government announced.
A Spanish airliner bound for the Canary Islands at the height of the vacation season crashed, burned and broke into pieces Wednesday while trying to take off from Madrid, killing 153 people on board, officials said
Lufthansa and a trade union reached a new pay deal Friday to end a strike that had grounded flights, the German-based airline said.
Lufthansa canceled more flights Thursday, including 28 long-haul flights, because of a strike by technical and catering staff now in its fourth day, the airline said.
Lufthansa canceled eight international flights and 70 domestic flights Wednesday, the company said, as a strike by technical and catering workers entered its third day.
A Lufthansa flight en route to New York diverted to Shannon Airport in Ireland after a 2-year-old girl died on the flight, Irish and airline officials said.
Find out what's affecting the life of the globe-trotting business traveler.
Airlines Wednesday morning canceled more than 200 flights operating out of Frankfurt and Munich, Germany's two largest airports, because of a public workers' strike, airport spokesmen said.
Battling blustery weather, a Lufthansa Airlines flight scraped its wing on the ground during a landing attempt in Hamburg, Germany, over the weekend.
Talk about a long wait for takeoff. After stints at Lufthansa and Delta (where he was president), Fred Reid has spent three years trying to get Virgin America off the ground. Though the Department of Transportation initially withheld approval, citing too much foreign control by Richard Branson's Virgin Group, the low-cost carrier finally got the go-ahead in May after restructuring. Flights between San Francisco and New York - featuring mood lighting, leather seats, and a deluxe entertainment system - begin this month. We caught up with Reid at VA's Burlingame, Calif., headquarters to talk travel.
With airports from New York to Sydney getting upgrades, Travel + Leisure picks our favorite restaurants, bars, lounges, shops and spas.
Gayle Grafstrom-Corman is promised a refund on her daughter's Lufthansa ticket. But two years later, the 890 euros she's due is nowhere to be found, and neither her travel agent nor her airline know why. Is this a lost cause?
It has been a year of promising news for the globe-trotting business traveler. Yes, there have been all the woes of increased airport security, packed planes, heaving hotels and bursting business-class lounges, but some of the headlines have brought encouragement for a better future.
Inflation concerns plagued Wall Street at the start of trading Friday after November consumer prices came in a little above expectations.
U.S. stocks looked set for a tough start Friday as credit and recession concerns hung over the market ahead of a key government reading on inflation.
Stocks staged a late-session recovery Thursday, ending mixed after a tough session driven by worries about the economy after a report showed a big jump in wholesale prices.
Stocks cut losses, turning mixed near the close Thursday, at the end of a tough session driven by worries about the economy after a jump in wholesale prices and the latest woes for the financial sector.
Russia has revoked the right of Lufthansa's cargo unit to fly over its airspace, forcing the German-based airline to divert its flights to Kazakhstan, a company spokesman said Friday, as government negotiators from both sides met to resolve the dispute.
Michael Symon, chef/owner of Cleveland's acclaimed Lola and Lolita restaurants, is currently competing with some of the country's finest grub slingers on the Food Network's The Next Iron Chef. The show pits professional chefs in a weekly cook-off based on a unique challenge announced at the beginning of each episode. The winner will join star chefs Mario Batali, Bobby Flay, and Cat Cora as a regular contestant on Iron Chef America, also on the Food Network, a subsidiary of EW Scripps Co. For the next few weeks (until he either wins the competition or gets eliminated) Chef Symon will report on his contest experiences for FSB.
As she boards a flight from Frankfurt to Philadelphia, a gate agent stops Frances Carter because her ticket is incomplete. She's sent on a sprint through a terminal, is forced to pay $125 for a replacement coupon, and almost misses her plane. Her online agent says the fee was unnecessary, and promises a refund. But many months and phone calls later, she has received nothing.
British Airways Plc and Korean Air Lines Co. pleaded guilty in U.S. court Thursday to a global price-fixing conspiracy and were each fined $300 million.
British Airways and Korean Air have agreed to plead guilty and pay separate $300 million criminal fines for their roles in conspiracies to fix the prices of passenger and cargo flights, the Justice Department said Wednesday.
We're looking into the future this month on CNN Business Traveller 21st Century.
British Airways has apologized to passengers after a report revealed the airline lost more luggage than all other major European airlines last year.
The United States finally got its first glimpse of the world's largest passenger jet on Monday, when two of Airbus' A380 superjumbos touched down in New York and Los Angeles.
It's never too early to think about a spring get-away or start planning your summer vacation. Last year was the pits for air travelers, from lost luggage to long delays. But we'll tell you what you can expect this year and how you can get ready.
Missed Connections
Private jets have along conjured up images of elegance, opulence and telephone number prices, while most senior executives find flying these days just so inconvenient. So what happens when you put the two together? You've got the makings of a new market segment, or so Lufthansa Technik believes.
It's all systems go this month on CNN Business Traveller.
Eleventh-generation glassmaker Maximilian Riedel may have an antique pedigree, but he is a thoroughly modern man. Two years ago he created a sensation with his stemless “O” series glasses—a 21st-c...
The peso isn't the only undervalued Mexican currency. Mexicana Airlines' Frecuenta mileage program can help you travel the world in business or first class for a fraction of the normal price.
A commercial plane with more than 300 people on board bumped an empty plane Tuesday at Newark Liberty International Airport.
Airlines are fighting to attract business-class travelers. Here\'s a look at how the newest offerings from six popular airlines stack up.
Posted: October 13, 2006
The extent of the delays to the A380 were announced on Tuesday leaving the airline industry reeling.
Following are some facts about the Transrapid high-tech train that crashed on a test run in Germany on Friday:
Air passengers across Europe were continuing to face delays Saturday, but there were fewer cancellations as airports adapted to stringent new security in the wake of disrupted major terrorist plot.
A positive tone from corporate results could push U.S. stocks higher when trading begins Thursday.
Clocking up air miles while you are traveling for work might seem like an attractive prospect -- until your employer tells you they are not yours to use.
Posted: May 31, 2006 Forum: read comments
Yes, growing older does have a silver lining. But not every senior discount beats what young'uns pay. How can you tell a good deal from a crock of Geritol?
Vacations should start on the plane. So if you're planning a trip to Europe soon, consider upgrading from coach. During the summer, airlines often run out of cheap seats early but have a glut of sp...
No matter where you're headed this summer, getting there by plane will be far from a vacation. Thanks to cost-cutting efforts by struggling American carriers, the number of flights within the United States is down by some 5 percent this year.
A new airline will soon be plying the fiercely contested trans-Atlantic route, with a finely tuned product focused on the business traveler.
United Airlines' heavy maintenance of its entire fleet of Boeing 777s will be handled by a Chinese firm for the next five years, an industry trade publication reported Tuesday.
United Airlines Monday said it received government approval to install equipment on planes that eventually will give passengers wireless Internet access on flights.
The Internet has changed the way many business travelers book their flights, and now it looks set to change the culture within the cabin.
Corporate governance regulators say the use of private jets by some executives is the equivalent of shareholder robbery; others say it is an essential travel tool.
Airlines have always seen bonus air miles as an incentive for frequent flyers. Now, carriers are making the offer even more enticing.
Time-poor corporate fliers fed up with the hassle of long lines at check-in desks and sluggish security checks are finding alternatives.
Outsourcing has yet to really penetrate the travel industry. Local needs and travel infrastructure tends to require local people on the ground.
While Europe's price war wages between flagship carriers and their budget rivals, some airlines have decided to leave the fray.
Security threats forced two passenger jets operated by Lufthansa and Turkish Airlines to make emergency landings in Budapest Sunday.
A Lufthansa jet en route from Istanbul to Frankfurt has made an emergency landing in Budapest after airline officials received a security threat, an airline spokesman said.
British Airways has joined other airlines in imposing a fuel surcharge to ticket prices because of surging oil prices.
Now that Americans can fly across the country for about $200 round trip, record numbers of travelers are sitting back, trying to relax and enjoy those four- or five-hour flights.
The proliferation of wireless broadband has made life easier in the past couple of years. But it's also been a nuisance. Just when you come to rely on it, there's no wireless signal anywhere around...
A Saudi man is facing federal felony charges after three small "firecracker-type" pyrotechnic devices were found during a search of his backpack after he arrived at Logan International Airport in Boston, Massachusetts.
Have you tried to get a free airline ticket lately? You may have gotten nothing but turbulence from your customer service rep. Beleaguered airlines, citing financial woes, have instituted program c...
Have you tried to get a free airline ticket lately? You may have gotten nothing but turbulence from your customer service rep.
Considering the sorry state of the airline industry, it's quite a shock to learn that airports trail hotels in high-tech services. Things are improving, albeit slowly. Airlines are embracing self-s...
WALL STREET O'Neal Takes Over "The Bull"
Ski helmets
CHUNNEL VISION For the first time since the 1994 debut of the Eurostar, the train that speeds under the English Channel, round-trip tickets purchased in the U.S. are on sale. Until the end of the y...
There is no better cure for the travel bug than New York City's John F. Kennedy Airport. Just two hours in limbo at JFK--coming or going--will sap the wanderlust of the hardiest jet setter. And the...
Ever wonder where in California is home to the greatest concentration of German Americans with a household income of $45,000 or more? Well, you would if you were running the West Coast ad campaign ...
EUROPE'S AIRLINES are going to war, albeit reluctantly. They are cutting quick deals with potential allies and whittling their forces to a lean, fearsome core. Says Frederick Reid, a Lufthansa seni...
THE WORLD'S airlines have been buffeted by inclement economic weather for more than two years. Now they seem to be flying into a monsoon. The deregulation that caused such havoc for U.S. carriers i...
Lots of pain and not much gain. That about sums up 1991 for the world's 500 largest service companies. Total profits fell 15.5%. Fifty-two companies recorded losses, vs. 41 the year before. Lufthan...
LAST YEAR was the worst ever for the world's airline industry, which lost some $2.7 billion. But the record may not stand for long: Officials of the International Air Transport Association predict ...
Despite all the fears about terrorist attacks since the start of the gulf war, veteran security experts say air travel today may be less dangerous than it was in the recent past. Terrorism may, how...
THE FAST ACTION in the airline industry is happening mostly outside the U.S. While domestic travel barely budged, international departures lofted 11% last year, signaling a new era of global expans...
THE ADJOINING TABLE shows the world's 50 biggest passenger airline companies, measured by 1988 revenues. Beneath the numbers lies a new reality: Swift changes are sweeping over -- and shaking up --...
A West German advertisement for Lufthansa airlines pictures a middle-aged mechanic and four young apprentices examining an airplane engine below the tag line ''Whoever wants to fly high needs a sol...
Now that U.S. airlines have massively consolidated, how do you like air travel? Well, for better or worse, brace for more as international carriers head down the same runway. Says Sanford Rederer, ...
The deregulation of U.S. airlines is causing turbulence in Europe. Says John Pincavage, industry analyst for Paine Webber: ''The Europeans have seen the advent of the U.S. megacarrier, and they rea...
James B. Owens Jr. With a fourth-quarter loss that brought its fiscal year to an ominous close in May, National Semiconductor could use a technological leap. It is placing a lot of faith in Owens, ...
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