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Twitter joins 'Do Not Track,' gives users privacy optionupdated: Thu May 17 2012 20:47:00

A Federal Trade Commission official announced that Twitter users will be able block personal data from being shared with third-party websites.

FCC approves new limits on automated telemarketing callsupdated: Wed Feb 15 2012 14:39:00

The Federal Communications Commission approved new rules Wednesday to further limit automatically dialed or prerecorded calls know as "robocalls" and automated text messages.

CNNMoney: FTC sues 'earn $10,000-a-month' counselorupdated: Wed Mar 02 2011 13:45:00

The Federal Trade Commission has filed suit against three companies that allegedly served as fronts for scams, including fraudulent promises to help customers earn $10,000 a month from lucrative Internet businesses.

'Like' it or not, online ads are getting personalupdated: Mon Jan 31 2011 13:53:00

Is the future of online advertising one of incredibly targeted advertising based on your interests, online activities and Facebook "likes," or is it one dictated by robust privacy controls that keep those details out of the hands of marketers?

Google Chrome, Firefox add 'Do Not Track' featuresupdated: Tue Jan 25 2011 07:46:00

Following increased pressure from the FTC, Google and Mozilla are introducing opt-out features to their Chrome and Firefox browsers.

CNNMoney: Debt settlement companies skirt new rulesupdated: Tue Dec 21 2010 05:19:00

Many companies that charge big upfront fees to consumers drowning in debt are skirting new federal rules that ban abusive debt-settlement practices, according to consumer advocates and government officials.

CNNMoney: Top 10 consumer complaintsupdated: Tue Jul 27 2010 14:53:00

Landlords who won't exterminate roach-infested apartments. Debt collectors' harassing phone calls. Companies that sell timeshares for a fee -- then disappear with the money.

CNNMoney: Hanging up on telemarketersupdated: Tue Sep 01 2009 13:03:00

Starting today, many "robocalls" from telemarketers will be illegal. But there are lots of other ways that telemarketers can get to you. Here is how you can tune out and reduce the solicitations.

Ban on robocalls takes effect on Tuesdayupdated: Fri Aug 28 2009 11:44:00

Starting Tuesday, many "robocalls" from telemarketers will be illegal.

FAQ: How to vanquish mobile spamupdated: Thu Jul 09 2009 11:55:00

I got my first SMS spam message last week and it infuriated me.

CNNMoney: FTC declares war on car warranty 'robocalls'updated: Fri May 15 2009 13:24:00

The Federal Trade Commission is attempting to shut down three companies that the agency alleges have bombarded millions of consumers since 2007 with deceptive "robocalls" to sell them phony extensions to their original vehicle warranties.

Wachovia settlement checks real, Better Business Bureau saysupdated: Sun Dec 28 2008 19:40:00

The Better Business Bureau is assuring individuals who recently received a check from a federal court in Pennsylvania that the checks are legitimate and part of a settlement agreement with Wachovia Bank related to telemarketing fraud.

FSB: Get sales leads onlineupdated: Tue Aug 26 2008 09:33:00

When Black Line Group, a Minneapolis accounting firm, wanted to drum up business, it hired telemarketers - lots of them. The effort was a bust, says Black Line marketing chief Scott Schmidt, largely because "so many companies have gate-keepers between the decision-maker and you."

CNNMoney: FTC: Half-million tricked by telemarketersupdated: Tue May 20 2008 13:08:00

The Federal Trade Commission unfurled Tuesday results of an enormous telemarketing fraud sweep, saying it had filed more than 180 cases that represent thousands of alleged victims and millions of dollars in losses.

Easy ways to exit awkward situationsupdated: Tue Jan 15 2008 12:15:00

Here are some tips on how to gracefully and painlessly remove yourself from sticky social situations.

Money Magazine: Foreclosure fire sale: Cashing inupdated: Wed Nov 21 2007 10:42:00

A hand shoots up in the back of the room.

Time.com: Fake 'Do Not Call' E-Mail Is Backupdated: Fri Oct 12 2007 16:00:00

A bogus e-mail warning consumers that cell phone numbers will soon be released to telemarketers is making the rounds again

Time.com: 'Do Not Call' List to Expireupdated: Fri Sep 21 2007 13:15:00

The cherished dinner hour void of telemarketers could vanish next year for millions of people when phone numbers begin dropping off the national Do Not Call list

CNNMoney: Telemarketers: They have your numberupdated: Fri Sep 21 2007 05:50:00

The cherished dinner hour void of telemarketers could vanish next year for millions of people when phone numbers begin dropping off the national Do Not Call list.

Money Magazine: Keeping the Bad Guys away from Mom & Dadupdated: Sat Jul 01 2006 00:01:00

ON A FEBRUARY DAY IN 2005, Tom Mitchell received a panicked phone call from his dad and stepmom in Columbiana, Ohio. Len, 82, and Ruth, 64, told him that their entire $100,000 retirement savings wa...

FSB: 15 cold calls a day, $5 million in salesupdated: Tue Jun 20 2006 07:07:00

"Hello, Jim, my name is Scott Vincent Borba. I'm the CEO and founder of Borba. You probably don't know who I am or what my company is, so let me quickly tell you."

Money Magazine: Keeping the bad guys from Mom & Dadupdated: Mon Jun 12 2006 11:01:00

On a February day in 2005, Tom Mitchell received a panicked phone call from his dad and stepmom in Columbiana, Ohio.

CNNMoney: Thwart charity scamsupdated: Wed Dec 28 2005 09:40:00

As the scandal involving Red Cross workers and Katrina donations shows, you can never be completely sure your money is safe when making donations to charity.

CNNMoney: DirecTV to pay $5.3M penaltyupdated: Tue Dec 13 2005 11:04:00

Officials announced a $5.34 million settlement Tuesday with satellite TV provider DirecTV over alleged violations of the Do Not Call rule, the largest civil penalty ever obtained by the Federal Trade Commission in a consumer protection enforcement case.

Business 2.0: Firing Up Your Cold Callsupdated: Thu Dec 01 2005 00:01:00

Ask someone in your office to give a speech to colleagues, and he might get the jitters. But dare him to pick up the phone and pitch a business deal to a total stranger, and he'll probably go into ...

CNNMoney: Charity scamsupdated: Fri Sep 09 2005 10:44:00

Even before Hurricane Katrina slammed into the Gulf Coast, scammers were hard at work trying to get your charity dollars.

CNNMoney: Donating to charityupdated: Fri Jul 29 2005 14:12:00

Tens of thousands of children are going to starve to death in the West African Nation of Niger unless they get aid. In fact, 1.2 million people are starving. It's a crisis that could have been avoided, according to the United Nations. But it seems no one was listening to the warnings last year.

CNNMoney: Battling life's little frustrationsupdated: Wed Jul 27 2005 11:30:00

We're all subject to life's little frustrations. Take, for example, those annoying subscription cards that fall out of magazines. It's enough to drive you batty.

Money Magazine: Are You Scam Bait?updated: Tue Mar 01 2005 00:01:00

Every year an estimated 25 million people, or one out of every 10 Americans, are the victims of consumer fraud. Their collective losses: some $40 billion from telemarketing scams alone. Widespread ...

CNNMoney: Are you scam bait?updated: Wed Feb 09 2005 16:51:00

Every year an estimated 25 million people, or one out of every 10 Americans, are the victims of consumer fraud. Their collective losses: some $40 billion from telemarketing scams alone.

Money Magazine: Information? No, Thanksupdated: Tue Feb 01 2005 00:01:00

If you have the sort of friends I do (the sort who forward really important e-mails), chances are you've recently gotten a message that read: "In a few weeks, cell-phone numbers are being released ...

Money Magazine: Class Acts and Crass Acts of 2004updated: Sat Jan 01 2005 00:01:00

Who was looking out for your wallet last year? Who was gunning for it? Buried in the fine print of our financial lives—and lurking behind the curtain of any financial story—are people and organizat...

CNNMoney: Charitable giving: The right matchupdated: Wed Dec 22 2004 12:05:00

Once you've identified the causes that matter most to you, find the specific charities that best fit your giving goals.

Money Magazine: Making Your Generosity Payupdated: Wed Dec 01 2004 00:01:00

For Michael and Martha Hogan, giving to charity is not just a tradition—it's a passion. The St. Louis couple, both 51, donate regularly to some two dozen nonprofits, ranging from major groups like ...

CNNMoney: The best ways to give to charityupdated: Mon Nov 29 2004 11:02:00

'Tis the season for giving. And, for many people that means more than just buying presents for friends and family -- it means giving to charity.

Fortune: Why Is There No Cellphone Directory? After all the fancy camera phones and ring tones, what American cell users really crave is updated: Mon Jun 28 2004 00:01:00

"Directory assistance. What city and state, please?"

CNNMoney: 400k 'Do-not-call' complaintsupdated: Thu Jun 24 2004 10:27:00

Not all telemarketers have gotten the hint that consumers really don't want to take their calls.

Money Magazine: Consumer wisdomupdated: Fri Jun 18 2004 17:40:00

We probably all know these nuggets of common sense consumer wisdom, but here are 12 good ones, in case you need a refresher.

CNNMoney: FTC in 1st 'do-not-call' caseupdated: Wed May 05 2004 10:21:00

The Federal Trade Commission has filed a complaint against National Consumer Council (NCC), alleging the debt negotiation program violated telemarketing rules by calling consumers on the national do-not-call registry, the agency said Wednesday.

FSB: Spy vs. Spy New forms of malicious software are slowing down computers at some small businesses--and creating market opportunitiupdated: Sat May 01 2004 00:01:00

Like many small companies, J.B. Racing of Taveres, Fla., depends heavily on its local-area computer network to manage its operations. Earlier this year Dennis King, head of sales and marketing and ...

CNNMoney: Will you take cash for annoying calls?updated: Mon Mar 08 2004 08:16:00

Hate telemarketers? Then you're gonna like this. One company is offering consumers the opportunity to make money every time they listen to a pre-recorded sales pitch in the middle of dinner.

Fortune: Newsmen And Con Men That trustworthy Canadian accent works very well with American TV audiences. But truupdated: Mon Feb 23 2004 00:01:00

Last summer Sally Mikolajczyk received one of those ubiquitous sweepstakes offers in the mail. A retired social worker with the City of New York, the 86-year-old says she had "nothing better to do"...

Money Magazine: Mobile 4-1-1updated: Mon Dec 01 2003 00:01:00

You may get more telemarketing calls: The Cellular Telecommunications and Internet Association is partnering with the nation's largest carriers to start a wireless-number 4-1-1 directory next year....

Fortune: America Hangs Up On Telemarketersupdated: Mon Oct 13 2003 00:01:00

The most striking spontaneous mass phenomenon of the past year isn't Howard Dean's out-of-nowhere support or even the baffling rise of Net-powered flash mobs. Overlooked but more important is Ameri...

Fortune: Want A Spouse? Read This Book!updated: Mon Sep 15 2003 00:01:00

These days it's easy for smart women to get an MBA--it's the Mrs. degree that's proving elusive. So argues marketing expert Rachel Greenwald. In her new book, Find a Husband After 35 Using What I L...

Money Magazine: Hanging Up On Solicitorsupdated: Mon Sep 01 2003 00:01:00

The Federal Do-Not-Call Registry has signed up nearly 30 million phone numbers since its June launch (register at donotcall.gov). But it won't stop every obtrusive marketer from invading your priva...

FSB: Don't Call Us, We'll Call You The new federal Do Not Call list pulls the plug on small telemarketers.updated: Tue Jul 01 2003 00:01:00

Telemarketers hold a special place in our national consciousness, somewhere between ambulance-chasing lawyers and Bernie Ebbers. That's why most of us are celebrating the upcoming introduction of t...

Business 2.0: Leading Indicators WHAT'S HAPPENING THIS MONTH, AND WHAT IT MEANS.updated: Sun Jun 01 2003 00:01:00

PROFESSIONAL SERVICES Deloitte vs. Deloitte

Money Magazine: Sorry, Wrong Numberupdated: Wed May 01 2002 00:01:00

For the 31,147 angry consumers who filed telemarketing-related complaints with the Federal Trade Commission last year, help is on the way: The agency has proposed the creation of a national "do not...

FSB: The FSB Browser Our regular look at five sites to see--and one to avoidupdated: Sun Apr 01 2001 00:01:00

ADMINE.COM Got ads? Before you launch that expensive new campaign, try Admine.com, a site where you can search for used advertisements for print, radio, or television. Search premade ads that have ...

Money Magazine: Power Plays Will electricity deregulation mean more telemarketing calls?updated: Mon Jan 01 2001 00:01:00

A few nights back, I got a "courtesy" call from AT&T, my long-distance provider. The rep wanted to know if the company could do anything else to help me.

FSB: Beware Web Griftersupdated: Mon May 01 2000 00:01:00

Bo Corby couldn't believe his eyes: Looking through the telephone bills of his ten-person business, Simulator Training Inc. in Seattle, he found charges from a mysterious outfit in Minnesota called...

Fortune: 'Hello, Would You Like to Buy Our Anti-Telemarketing Service?'updated: Mon Nov 09 1998 00:01:00

This is what the Too-Much-Information Economy has come to: Americans are now shelling out more than $10 a month for their phones not to ring.

Fortune: Attention, Credit Card Junkies!updated: Mon Sep 28 1998 00:01:00

While most people just chuck credit card offers into the trash, some salivate at the thought of low "teaser" interest rates. Are you addicted to credit cards? Take FORTUNE's test to find out. Give ...

Fortune: Telemarketers Find a Whole New Way to Be Annoyingupdated: Mon Aug 17 1998 00:01:00

Pam Kraft thought it was her ex-husband who was calling all the time and hanging up. The divorce, after all, had been messy. "I thought it was him," she says. "I felt threatened." But it wasn't him...

Money Magazine: How To Say "Leave Me Alone!"updated: Wed Jul 01 1998 00:01:00

You know the symptoms of this electronic-age database-driven plague: a mailbox bursting with junk mail, incessant phone solicitations, surprises on your phone bill and computer-crashing e-mails, al...

Money Magazine: HOW TO CUT OFF COLD CALLERSupdated: Wed Oct 01 1997 00:01:00

Are you too polite to hang up on cold-calling telemarketers? Help has arrived. It's Easy Hang Up (Hello Direct, $19.95; 800-444-3556), a pillbox-size gadget that plugs into your phone. Next time a ...

Money Magazine: MONEYMAKING LESSONS FROM AN EX-BROKERupdated: Mon Jul 01 1996 00:01:00

Under extreme pressure to meet their commission goals, stockbrokers don't always do what's best for their clients. That, at least, is the view of Mark Dempsey, 33, who spent almost three years sell...

Money Magazine: HERE ARE TODAY'S THREE WORST INVESTMENT SCAMS AND THE WAYS TO AVOID THEMupdated: Wed May 01 1996 00:01:00

CALLERS TO OUR NATIONAL RADIO SHOW AS WELL as securities regulators we've recently interviewed reveal the same thing: Americans are losing hundreds of millions of dollars in three growing investmen...

Money Magazine: NASD'S TOP COP VOWS TO CRACK DOWN ON FIRMS THAT HIRE ROGUE BROKERSupdated: Wed May 01 1996 00:01:00

Mary Schapiro, 40, the first president of the new regulatory arm of the National Association of Securities Dealers, plans to take strong steps to rein in bad brokers and the firms that hire them. S...

Fortune: TELECOM REFORMERS ARE GETTING A BUSY SIGNALupdated: Mon Dec 25 1995 00:01:00

Newt Gingrich and Bob Dole promised to get the telecommunications deregulation bill, which would let cable TV operators and local and long-distance telephone companies duke it out in the marketplac...

Money Magazine: ELDER FRAUD CON ARTISTS STEAL BILLIONS FROM SENIORS EACH YEAR-- OR WORSE. HERE'S HOW TO PROTECT LOVED ONES.updated: Wed Nov 01 1995 00:01:00

WHEN SHIRLEY HINTON LEARNED OF the double murder of her aunt Hazel Gleese and Hazel's husband Leo early this year, she suspected their preacher. "He promised to check on them every single day," she...

Money Magazine: CHARGED FOR AN ITEM YOU DIDN'T BUY? DO THISupdated: Fri Sep 01 1995 00:01:00

YOU'RE SCANNING YOUR CREDIT-CARD BILL and you notice a charge for an item you can't remember having purchased. Sure, a couple of weeks ago, a telemarketer tried to sell you something over the phone...

Money Magazine: Q&A HOW YOU CAN PROTECT YOURSELF FROM TODAY'S TELEMARKETING SCAMSupdated: Tue Aug 01 1995 00:01:00

Last year consumers were swindled out of an estimated $40 billion by telemarketing frauds alone. In all, dishonest scammers now rake in $100 billion annually, and lately con artists are using techn...

Fortune: HUNG UP BY THE TELEMARKET LOBBYupdated: Mon Jul 10 1995 00:01:00

Who among us, forkful of dinner in midair, has not answered the phone only to be greeted by someone trying to sell swampland in Florida or a plutonium credit card?

Money Magazine: SMALL DISHES SERVE SOFA SPUDS--AT A COSTupdated: Thu Jun 01 1995 00:01:00

SMALL DISHES SERVE SOFA SPUDS--AT A COST

Fortune: WHEN GENTEEL RIVALS BECOME MORTAL ENEMIES COMPANIES AROUND THE GLOBE ARE AT WAR, AND THE FIGHTING IS MORE updated: Mon May 15 1995 00:01:00

If you think O.J.-free television is hard to find, try going an evening without bumping into the biggest, baddest advertising war in memory--the scramble for your long- distance dollars. The pitche...

Money Magazine: DO IT NOW GUARD AGAINST CHARITY SCAMSupdated: Tue Feb 01 1994 00:01:00

Telephone con artists are moving into the charity-scam business in a big way. "Telemarketers who used to peddle nonexistent oil leases or 'rare' coins are turning to fake charity solicitations and ...

Money Magazine: YOU HAVE WON!updated: Fri Oct 01 1993 00:01:00

Nine out of 10 Americans have been targeted through the mail by con artists, according to a 1992 Louis Harris & Associates survey. Worse yet, a third of them -- 53.6 million people -- fell for it. ...

Fortune: HAVE YOU BEEN COLD-CALLED? Is the Pope Catholic? Behind those securities brokers who get by your secretary or interrupt your dinupdated: Mon Dec 16 1991 00:01:00

BREATHES THERE an American of economic substance who has not answered the phone and heard words like these? Is this Henry Longfellow? Henry! Nice to talk to you this evening. This is Arthur Steele ...

Money Magazine: A SCAM ALERT FROM THE TOP SHOPPING COPupdated: Thu Nov 01 1990 00:01:00

After snoozing through much of the 1980s, the Federal Trade Commission seems to have recently stepped up efforts to protect consumers against fraudulent and misleading advertising and marketing cla...

Money Magazine: YOU MAY ALREADY BE A VICTIM OF FRAUD Investment schemes of telephone pitchmen can rob you of $10,000, $100,000 or more. Think youpdated: Tue Aug 01 1989 00:01:00

Intelligence always had been Paul Collins' strongest asset. Until his retirement in 1985, he served as superintendent of a California public school system. He also helped found two colleges and the...

Fortune: THOSE COLD CALLS LEAVE HIM COLD Brokerage houses are destroying their own reputations by putting hundreds of trainees on the phoupdated: Mon Apr 24 1989 00:01:00

A broker I didn't know called the other day offering me a ''hot new issue.'' It was one of five calls in two days from a single securities firm. And it was one of a steady succession of calls I get...

Fortune: AT&T'S EPIC PUSH IN COMPUTERS After a false start that cost billions, the telephone titan still wants a big win in data procupdated: Mon May 25 1987 00:01:00

VITTORIO CASSONI sometimes lies awake at night worrying that orders for AT&T's computers aren't piling up fast enough. Small wonder. When the fashionably tailored native of Parma, Italy, arrives at...

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